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SnapshotCM Customer Testimonials

Below are excerpts from several letters received from customers regarding SnapshotCM (formerly called TrueCM). To receive complete copies of the originals of these letters, send your FAX number to sales@truebluesoftware.com.

Easy and Fast

August, 2003

We just went through our first release process with SnapshotCM today. Everything went well, and the complete process took about 1hr, 15min. This includes a couple of builds, and an Araxis compare. The equivalent process with our previous CM tool was usually about 2 days for us.

The longest SnapshotCM things were on the order of 4 minutes (pull down the baseline and promote both were in the 3 minutes plus). This is way better than our previous CM tool.

Great Product,

Dave
Agilent Technologies, Inc.
Colorado Springs, Colorado

Improved Productivity

March, 2003

We recently replaced our Development Team's source control software with SnapshotCM and our productivity has increased significantly. Developers can keep their source up to date with a minimum of effort, so no one is working with old code. Changes to our Delphi source code are now easily visible, contributing to improved quality, particularly in code reviews.

The administrative effort required to maintain SnapshotCM is low, allowing us to concentrate on creativity.

When we have needed help, support from True Blue Software has been excellent, even though we’re on the other side of the world.

We evaluated several products (some much more expensive) before selecting SnapshotCM and we are very happy with the choice, which was based on features required and value for money.

A great product that helps us to deliver great products, quickly, reliably and efficiently.

We are now rolling the product out to our Solutions department.

Toni Cardinali
Team Leader
CellTracker Limited
Bedfordshire, England

Parallel Development, Excellent Performance

March, 2003

I wanted to take this opportunity to commend you on your superior product, TrueCM (now SnapshotCM). In our lab, our old configuration management tool was not allowing us to conduct parallel development and it took hours to create a branch. We decided to replace the tool and conducted a study evaluating potential candidates. Eventually, we narrowed down our search to four tools. These four tools were evaluated using the following criteria:

  • Check in/out time
  • Client size
  • Branch creation elapsed time
  • Multiple code streams
  • Distributed development support

Our evaluation efforts took two weeks and TrueCM was clearly the best choice for our lab. We have been using it for over a year and we are very pleased with the performance received. We do not need a 'small village' to administer the tool and the support is superb. In the rare occasions when we need to contact your company for support, we get an answer withing 24 hours, and, in most cases, within a couple of hours.

Thanks for a very powerful product.

Jesús Borrego
Quality Engineer
Agilent Technologies, Inc.
Colorado Springs, Colorado

Multi-site Development

December, 2001

I have been using TrueCM for more than a year on multi-site, multi-programmer projects involving thousands of files and dozens of programmers. During that time we have used it with Visual C++, Visual Basic, Java development, and embedded firmware development on both Windows and Linux based systems. TrueCM's ability to work for both the command line based programmer and GUI based programmer has allowed us to use a single tool for all our source control needs.

The advanced revision and snapshot capabilities of TrueCM make release management a snap with true time travel possible even for renamed or deleted files and directories. The snapshot capability has been particularly useful in allowing programmers to work independently but at the same time integrate changes from other users on their own time frame.

TrueCM has been a very network friendly tool for programmers who are remote from the server as the TrueCM server and client are able to reduce the network utilization to minimal levels, allowing effective use for ISDN or DSL links. The patented release and snapshot technologies in TrueCM make it is so easy to use our administrative overhead is limited to just a few minutes a week.

In summary, TrueCM has been a critical piece of our project development. TrueCM's transparent support for distributed teams and near zero administrative overhead have been a productivity boost for our whole project. When this is coupled with TrueCM's advanced revision and snapshot capabilities, the result is a configuration management tool that is far superior to other source control systems. I would recommend TrueCM for anyone who needs revision control or configuration management for his or her project.

Sincerely,
Glenn R. Engel
Project Scientist
Snohomish, Washington

Low Overhead

I am pleased to say that using TrueCM is a welcome addition to our software development process. Your snapshot model enables us to manage the complexity of our growing code base without sacrificing ease of use. TrueCM's user interface is both intuitive and informative, making it easy for us to collaborate and keep everything up to date. We are pleased to have such a capable, low-overhead tool, and we very much appreciate your excellent technical support and the time you have spent with us sharing your insights. TrueCM really does help us spend more time focusing on our goals, and less on overhead.

Sincerely,
Gary Ceely
Lead Engineer
Agilent Technologies
Loveland, Colorado

A Great Product

I would take this opportunity to congratulate you on your product, TrueCM. This product has truly exceeded our expectations.

I spent a considerable amount of time researching the options that were available to use for Software Configuration Management (SCM). I came to the conclusion that TrueCM offered the best solution when I considered the following factors:

  • Features
  • Cost, including
    • Purchase price
    • Annual maintenance costs
    • Administrative overhead cost
  • Manageability
  • Flexibility
  • Ease of migration from existing SCM products
  • Training
  • Support

I'm glad to say that I am convinced that I made the right decision.

TrueCM does everything we need it to easily quickly, efficiently and unobtrusively. It is a very low overhead product that simply works well. We don't need dedicated staff to support and maintain it. Many other SCM products are so complex that they require the implementation of serious infrastructure changes and the addition of support personnel. TrueCM was incorporated into our environment without having to reinvent our processes or to add support personnel. We were up and running in a very short time.

Also, I can't say enough good things about the support and responsiveness of True Blue Software. They quickly respond to our support needs. In addition, they solicit our feedback for product improvement and we have seen many of our suggestions implemented in a very timely manner.

I am a very satisfied customer and heartily recommend this product and the company to anyone in search of a Software Configuration Management tool.

Sincerely,
Timothy Bratten
Software Engineer
Hewlett-Packard Customer Support Research & Development
Fort Collins, Colorado

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